TSB Online Problem with Standing Orders

stephenbalmer

Hi Folks, I have had a problem for the last few days with my TSB online account management. I am unable to view my Standing Orders and I am unable to create any new Standing Orders.

Everything else is working correctly.

Is anyone else seeing the same thing or can anyone else confirm that it it ok for them?

Many thanks,

SB

Klopek

I can view my existing standing orders and I was able to click through to begin setting up a new one.

I used Microsoft Edge. Tried a different browser?

Anthorn

TSB Classic Plus: The "Direct Debits & Standing orders" tab is working ok for me.

Sometime this happens and then the function comes back the next day. Most recently I had no pending transactions but everyone else I know had them. Then it came back for me the next day. I put it down to maintenance. but not sure about that.

stephenbalmer

Marvellous help Klopek and Anthorn, thanks very much for checking that out.

I have tried MS Edge and Mozilla Firefox, both are experiencing this problem.

It looks like it is down to an issue with my account. I will give it a few more days and if it does not clear up as yours did, I will log it with TSB support.

Thanks again,

SB