4 week old Beko washing machine has burning smell

Mayday

Purchased a Beko washing machine for my elderly father on 2 December from a local Euronics retailer.

Worked perfectly until last week when a nasty burning smell developed when he switched it on.

Although I've registered the machine purchase with Beko, who do I contact about this getting looked at?

TonyMMM

The retailer you bought it from.

Mayday

Which I have done. They in turn have contacted Beko about geting an engineer round to check it out - whenever that will be.

Kiran

Did the transit bolts get taken out?

Mayday

Kiran wrote: »

Did the transit bolts get taken out?

I assume so as we paid extra for installation.

Still waiting to hear back from Beko.

EssexExile

The transit bolts will cause a noise not a smell. Get on to Beko direct, they promise to be out within 48 hours.

http://www.beko.co.uk/support/repairs

0330 123 3206

Mayday

Engineer coming out next Tuesday as fully booked all this week.