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Natwest and RBS customers hit by another banking glitch

Glad I left them

NatWest and Royal Bank of Scotland customers have vented their anger after being hit by yet another banking glitch – this one affecting people using their debit cards in shops. Customers reported having their cards declined at tills and their pins being blocked.

It is an embarrassing start to the year for NatWest/RBS, which said a small number of customers – including New Year’s Day shoppers trying to take advantage of the post-Christmas sales – were having “issues” with point-of-sale transactions.

Comments

  • theguardian.com/business/2016/jan/01/natwest-rbs-customers-hit-another-banking-glitch
  • robin58
    robin58 Posts: 2,802 Forumite
    After problems over the years including payment problems for services at a place of work for customers, I have never opened a NatWest or RSB account.

    But I do have current accounts in two banks with no ties to each other.

    Also I go out with a credit card.

    Plus the good old standby of £20 in cash when I go out.

    I never just trust any one bank to give me the money when I want it.
    The more I live, the more I learn.
    The more I learn, the more I grow.
    The more I grow, the more I see.
    The more I see, the more I know.
    The more I know, the more I see,
    How little I know.!! ;)
  • I haven't been able to make any internal transfers on the Halifax website despite trying all day, very frustrating as there is no one to contact
    Save £12k in 2012 no.49 £10,250/£12,000
    Save £12k in 2013 no.34 £11,800/£12,000
    'How much can you save' thread = £7,050
    Total=£29,100
    Mfi3 no. 88: Balance Jan '06 = £63,000. :mad:
    Balance 23.11.09 = £nil. :)
  • 20aday
    20aday Posts: 2,610 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    I haven't been able to make any internal transfers on the Halifax website despite trying all day, very frustrating as there is no one to contact

    It's probably to do with the Online Banking update.

    They've copied the "upgrade" from Lloyds Online Banking (i.e. lots of white space, scrunched up text and a general overall mess!)
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
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