Wood burner paid on credit card

chattychappy

grumbler wrote: »

Why not trying to sue the company that failed to do the job?
If you are happy with the part of the job they've done, sue them for the cost of the remaining job needed plus compensation for the trouble they caused. For starters, send them a letter before action giving them, say, 2 weeks to finish and saying that you start legal actions otherwise.

MSE article: Small Claims Court

If the OP goes this route, then I would put the CC as the 2nd Defendant (because of S75).

As discussed, S75 CCA 1974 (subject to provisos) makes the CC jointly liable. If you make a simple S75 claim on the CC, they will ask for reports etc - which may or may not be reasonable in the circumstances. I'm sure they know from experience that many give up at this point. The CC's procedures are not laid down in law. The advantage of suing is that it is the court that determines what is reasonable or not in terms of expert reports etc. Once a (court) claim form has been issued, civil procedure laws govern matters. But it is always possible to resolve things amicably, right up to the day of a hearing.