holiday and commission advice please

xpanda1969x

Hi all,
I started working for my current employer around 10 months ago and had never worked in this industry before. at the start i was given by the then manager a holiday entitlement of 11 days plus bank holidays as id started part way through the year and was part time. I was also given by the boss a very complicated commission structure which i didnt understand. Despite repeatedly asking for it to be explained nobody 'had time' and so i didnt claim anything. A few months down the line when i had used a few days of my holiday my hours were increased the new manager recalculated my holiday to take into account the increased hours. Every time i used holiday it was signed off by one of the two managers and passed to the boss.
We now have yet another new manager who has finally explained to me how the commission works and what i can claim when but it seems i have lost out on hundreds and hundreds of pounds. My employer was aware i wasnt claiming as my expenses sheet was submitted to her each month and yet she kept quiet.
On top of this she has now flagged that i have had too much holiday and have to work the next three of my days off for free to pay it back. This is their error not mine as i only took what i was told i was allowed. Im losing a lot of money with all this combined do i have any comeback??

getmore4less

What does the contract say about commissions,

If it is something like you must make the claim within X days(say that months time/expense/commission sheet) or you loose it then tough.
(also check that the commissions have not gone to someone else)
Why did you not just ask one of the other workers how the commission works?

Holiday, make sure you know how to work it out yourself and check.

xpanda1969x

the company is very small and had at time only 3 employees, one of whom was the manager and the other was self employed so on a totally different pay structure. i was the only contracted employee there. I do not have a copy of my contract my employer just photocopied the page with my signature on it and gave it back to me I did repeatedly ask my manager/s to explain the commission but we were seriously understaffed and they never found time.
As for holiday i trusted that my employers knew what they were doing..now it seems not and im not happy about having my next few days off taken away and being forced to work for free

getmore4less

What makes you think they have the holiday right now?

You need to take control of your employment.

if you need help, give details

lets go from start date to end of year

Start date
days/hours worked, and dates of any changes in those.

holiday allowance for full timer
holiday year (the start end date of the year used for holidays)
holidays taken

Commission can be looked a seperately.

getmore4less

Commission.

Work out what they owe you in detail as if you had been claiming it then go to the owner and ask what they are going to do about it.

xpanda1969x

start date was 11th march on 27.5 hours. On 1st September this increased to 37.5 hours. this is still classed as part time by them as they consider full time 42 hours. Holiday is 28 days pro rata to include bank holidays. Entitlement runs from january to january

getmore4less

How many days? were they even hours each day?

xpanda1969x

i was given 11 days plus bank holidays when i started and the second manager adjusted this to 14 days plus bank holidays when i increased my hours to 37.5 per week. it was given as days not hours

getmore4less

How many days a week did/do you work?

xpanda1969x

inititally 3 x 8.5 hour days one week plus 3 x 8.5 hour days + 1 x 4 hour saturday. This increased to 4 x 8.5 hour days plus every other Saturday 7 hours.

getmore4less

OK I will do some numbers.