Now tv impossible to cancel.

Norman_Castle

I bought a now tv box nearly two months ago with a free two months movies pass. I've tried repeatedly to cancel the movie pass but the site shows the message,

We're having trouble displaying your passes

Please wait a moment and try again.

I've tried for the last two days. Live chat does not work and their email address does not work. Because of this its impossible for me to cancel. Anyone else having the same problem?.

Bollotom

Sounds a bit grim. I cancelled my movie pass yesterday. Maybe a glitch and may work today. Hope you get it sorted. Have they not got a phone number you can ring? :cool:

grumpycrab

Working now for me https://account.nowtv.com/passes

Norman_Castle

Sorted. The page is still not displaying my passes but I managed to get to a surprisingly helpful person on live chat by following links for an unrelated problem.

Its a bit annoying to have to waste this much time resolving their problem. I like my now tv box and had intended to use the movie pass every few months but this has put me off a bit.