Is this PPI reclaiming company trying it on or do they have a valid claim?

GreenwichSi

Hi!

Roughly 2 1/2 years ago we started on the PPI reclaiming route and, to test the waters, we used Belmont Thornton to reclaim the PPI paid on my wife's account with Citi Financial. It was successful and after realising how easy it was to claim, we made several other claims on our own against HSBC, Egg and MBNA. All paid up and we left it at that.

Last month, we were contacted by Citi Financial saying that the previous payment was only an offer and they, in fact, still owed us some money to settle the account. We also received claim forms from Belmont Thornton, asking us to fill them in so they could process the claim from Citi Financial. We didn't respond to either, so nothing from Belmont Thornton was signed and sent off and we've yet to respond to Citi Financial.

Today, we received a bill from Belmont Thornton asking for 33% of what Citi Financial say they owe us within 28 days which has us puzzled as we hadn't sent anything off to them to say "go ahead" with the claim. On contacting them, they say they have signed copies in their possession and I can only think it's the old form they're referring to as we haven't sent anything to them with regard to this.

My thoughts are they are looking at the old PPI form we sent in and are thinking that it refers to this new settlement, Which is odd as this case was settled back in the day and, anyway, if that was the case, why would they send us new forms? It's worth bearing in mind that we paid them their fee back when we made the initial claim.

So I guess what I'm asking is this, do Belmont Thornton have any right to a claim on this money seeing we used them for the initial claim or are they, and I'm being polite now, mistaken?

Thanks,

Simon

GreenwichSi

A quick postscript to that : to clarify, we haven't received any money from Citi Financial yet, we've yet to accept their offer yet Belmont Thornton are still billing us.

jonesMUFCforever

Send them a cheque for 33% of what you have not received ie cheque for nil pounds nil pence.

Nasqueron

Ask them to send you the extra money so you can send them their cut. I can't see how you can owe them a third of a refund you decided not to take (though why Citi decided you needed to sign more forms to get a further payout relating to the same claim when they already had them I don't know - are you sure they didn't pay you some money already?)

If you have not had a payout then just tell BT so and that they can have 1/3 of nothing as jones suggests