Tesco BT from Virgin Card?

shiny76

Has anyone had trouble transferring a balance from a Virgin Money CC to a Tesco CC?

Just been accepted for a Tesco CC but the BT section said either the card number was incorrect or they couldn't transfer from the provider. I checked the number several times :huh:

Marcio45

As virgin money moved recently their cards from MBNA to their own bank it might be something to do with it. Tesco might not have updated their systems yet. But probably worth giving tesco a ring.

shiny76

Marcio45 wrote: »

As virgin money moved recently their cards from MBNA to their own bank it might be something to do with it. Tesco might not have updated their systems yet. But probably worth giving tesco a ring.

Thanks. I will call them once I've been notified of my Tesco CC account number - the BT attempt was part of the application process. My other BT was accepted.

shiny76

shiny76 wrote: »

Has anyone had trouble transferring a balance from a Virgin Money CC to a Tesco CC?

Just been accepted for a Tesco CC but the BT section said either the card number was incorrect or they couldn't transfer from the provider. I checked the number several times :huh:

Just in case anyone else has the same issue:

I contacted Tesco Bank and explained the issue. The representative then tried to do the BT for me whilst I was on the phone. He explained that their system didn't recognise the account/provider.

He then got me to confirm the card number again (to check the number was correct) he said he'd pass it on to 'Payments' to process manually. The BT has subsequently been processed successfully