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PayPal email

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Hi

I've received an email (and regularly do) from PayPal@e.paypal.co.uk addressed to me by my first and last name.

I've spoken to PayPal and they stated that did the email address come from service@paypal.co.uk? I said, no, but as above. I was told to forward the email onto their spoof email address, and they would respond, but they haven't which was weeks ago.

So, am wondering if this email is legit or not?

Hope someone can clarify.

Many thanks
Regards,

Money Saver

Comments

  • Fightsback
    Fightsback Posts: 2,504 Forumite
    It's a scam, ignore it, note the address:

    [EMAIL="PayPal@e.paypal.co.uk"]@e.paypal.co.uk[/EMAIL]

    it has an e before paypal

    Always consider emails hostile until proven otherwise, especially financial emails. Don't click on links in emails either.
    Science isn't exact, it's only confidence within limits.
  • Le_Kirk
    Le_Kirk Posts: 24,511 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I keep getting e-mails from PayPal telling me to review my monthly spending. Trouble is, since creating the account (had to do it years ago in order to purchase something) I have not used it and have no monthly activity. I don't think it is a scam/spam/phish but it still gets deleted.
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    Fightsback wrote: »
    it has an e before paypal
    That doesn't make it a scam - e.paypal.co.uk is a subdomain of paypal.co.uk so owned by PayPal. The only question really is did it genuinely come from e.paypal.co.uk as the email sender is easily spoofed. The fact it did contain your full name indicates it probably was genuine.

    PayPal really are a PITA because they usually do contain links within their emails which can get people used to clicking links in emails they think came from PayPal. IMO they should never include such links.
  • mac.d
    mac.d Posts: 1,387 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What did the email say?

    I never click the links in emails and will generally just log into my paypal account to see if there are any messages on the website or if I need to update anything as per the email.

    I get the 'review your monthly spending' emails and just ignore them.
  • abibee
    abibee Posts: 441 Forumite
    Part of the Furniture
    Does it still need saying that one should never click links inside an e-mail purporting to be from your bank or some other financial company? If it's a legit e-mail, go to the site directly.

    Always wise to err on the side of caution.
  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    kwikbreaks wrote: »
    That doesn't make it a scam - e.paypal.co.uk is a subdomain of paypal.co.uk so owned by PayPal.

    I've received many marketing emails from @e.paypay.co.uk addresses. Usually noreply@e.paypal.co.uk.

    As you say, e.paypal.co.uk is a sub-domain of paypal.co.uk.

    Contrary to what Fightsback suggests, the from address in an email doesn't indicate whether the email itself is genuine or not.
    Fightsback wrote: »
    It's a scam, ignore it, note the address:

    [EMAIL="PayPal@e.paypal.co.uk"]@e.paypal.co.uk[/EMAIL]

    it has an e before paypal
  • forgotmyname
    forgotmyname Posts: 32,918 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Had a few recently offering me a credit card.
    Censorship Reigns Supreme in Troll City...

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