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Amazon Marketplace Seller - Bait & Switch tactic on number of items included in order

2

Comments

  • marcarm
    marcarm Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    auxcpe.png

    Hosted for you, looks very clear you should have received 6 batteries, especially when you could get them for 50p each, so 6 for £2.40 seems reasonable.
  • Ikamva
    Ikamva Posts: 47 Forumite
    10 Posts
    I would question a persons intelligence if they think they will get 6 batteries for that price
  • Ikamva wrote: »
    I would question a persons intelligence if they think they will get 6 batteries for that price

    At the time there were at least 3 other sellers at prices under £3 on this listing.
  • Here is another one (if someone could please edit for me :-)) Thanks!

    hxxp://tinypic.com/r/35lggfs/9
  • cono1717
    cono1717 Posts: 762 Forumite
    Part of the Furniture 500 Posts Name Dropper
    35lggfs.jpg
  • Thanks cono1717!

    So as everyone can see, 6 batteries were being also advertised at £2.75, £2.99 and £4.28.

    Therefore 6 at £2.40 seemed a good price and not unreasonable to expect 6 for that price, as advertised.
  • naedanger
    naedanger Posts: 3,105 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thanks cono1717!

    So as everyone can see, 6 batteries were being also advertised at £2.75, £2.99 and £4.28.

    Therefore 6 at £2.40 seemed a good price and not unreasonable to expect 6 for that price, as advertised.

    It looks to me like amazon have got the description wrong, and that all the retailers were selling one battery, based on the product name and the photo. They will have specified the unique product reference and amazon has used a wrong description.
  • naedanger wrote: »
    It looks to me like amazon have got the description wrong, and that all the retailers were selling one battery, based on the product name and the photo. They will have specified the unique product reference and amazon has used a wrong description.

    But there are many reviews from people who received 6 batteries??
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 16 December 2015 at 3:19PM
    But there are many reviews from people who received 6 batteries??

    Did any of them mention the price they paid for the 6?
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • naedanger
    naedanger Posts: 3,105 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    But there are many reviews from people who received 6 batteries??

    There were 16 reviews, including 3 one star reviews and 1 two star review. The two star review was the most recent, from April, and says (with my underlining):
    "good prices and batteries, but description is very misleading, says a pack of 6 but only recieved one? not sure if others are on the way but still worth the price I guess?"

    That said it seems like the erroneous description has either been there a long time or occurred before, which makes it less excusable in my view.

    However I think the only solution you are entitled to is a full refund (including all postage costs).
This discussion has been closed.
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