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Lloyds looking at claim again, but got date wrong

Hi All

I have eventually received a phone call from Lloyds bank regarding my reassessment of one of my ppi claims.

I first contacted Lloyds around 8 weeks ago asking for my claim to be looked at again.

Reasons being I was 17 , a student, and working part time.

The gentleman I spoke to asked me how many hours I worked, and was I a student too, I told him the answers.
He said he had June 1995 as the date of the loan, when I know for sure that it was June 1991, when I was 17.

I also asked numerous Lloyds employees when I asked for updates
on the reassement of the claim, and they have all said June 1991.
I'm pretty sure the loan ended in 1995.

The man I spoke with today on the phone said he would email the department and see if the dates were wrong, but he said he had th e loan on his system as 1995.

He also said he would know within a day or so what the outcome will be.

Anyone had their claim reassessed and had some good news?

Thanks In Advance

Comments

  • dunstonh
    dunstonh Posts: 120,340 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Anyone had their claim reassessed and had some good news?

    Some have. Some have not.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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