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Faulty buggy
jen3711
Posts: 9 Forumite
Hi, I purchased a Koochi buggy from a seller on Amazon 2 weeks ago and was delivered the next day. After a week I noticed the frame of the buggy was unstable and therefore unsafe. I emailed the seller to ask for a replacement and sent photos to show the fault. He agreed to send a replacement immediately. I disposed of the faulty buggy as the new one arrived the following day. However this buggy also has a fault similar but not as bad as the first one. Again ive emailed the seller, who now wants to collect both buggys before he will issue a full refund. Where do I stand as I only have one buggy?
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Comments
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Did the seller tell you in writing to dispose of the first buggy?Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0 -
Hi pinkshoes.
No there was no mention of what to do with the first original faulty buggy he just asked for photos and then said he would send a replacement. I thanked him and that was the end of the conversation. If there was no fault with thereplacement and sure he wouldn't be asling for the first one back as well. Does that mean he won't refund this replacement?0 -
Duplicate thread, more replies in the other one.
https://forums.moneysavingexpert.com/discussion/53793310
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