Scammed??

cazdee

Hi,
I bought a north face jacket online with my mbna card and they sent me the wrong one. It was a uk website and when I contacted them to exchange it, I got what seemed like a false email to say they were in China and they could only give me a partial refund as they would get hammered at customs if I sent the item back. It rang alarm bells and I took the item out of the packaging. When i did, I realised its a fake!!! I paid £133 for it (£30) cheaper than the shop I saw it in. Not sure what to do, so I've asked them how much a partial refund will be. Anyone got any advice???

Thanks

Caz3121

cazdee wrote: »

It was a uk website

what was the website address? there are loads of these sites about and usually the web address is registered overseas, China is a common location

cazdee

It was https://www.trixxxters.co.uk

grumbler

Contact Us - webform only. No phone, no address, ... nothing.

Shipping methods: "Normally, we use DHL as shipping method. But for some counties, we will use EMS as shipping method." LOL

Did this not ring a bell before you paid, not after?

UK my ar5e! There is no anything UK except .uk in the address and prices in £.

If you paid by a card, contact the card provider for chargeback. But don't expect this to be easy as most likely they will want a proof that the item is fake.

• Visa, Mastercard & Amex Chargeback

Westminster

Even the URL is a massive warning sign

Might as well call it: https://www.wewillripyouoff.co.uk

[Deleted User]

Hi,

cazdee wrote: »

It was www.trixxxters.co.uk

oh dear, I think 'trixxxters' would've put me off straight away.

I bought a jacket from the Official North Face Online Store and their service was excellent.

Good communication, confirmation of order, order sent, tracking info, arrived in a couple of days, oh, and free postage.

Unfortunately the jacket wasn't suitable, so sent it back for a replacement, again free postage both ways, and speedy service.

Oh, and jacket was in the half price sale, so good value.

Hope you get sorted.

molerat

Did you click the "Registreer" button to create an account ? I reckon using the "Hong Kong Post Air Mail" logo at the bottom of the screen is a bit of a give away. No contact details either. Credit card ? Over £100 so you may have a few options.

pmartin86

Website registered on 3rd Nov 2015 to someone in Huddersfield. I suspect you've been conned... Get in touch with your bank ASAP

https://who.is/whois/https://www.trixxxters.co.uk

DCFC79

What made you think it was the genuine site ?

The real site is ww.thenorthface.co.uk

robber2

Wow, flogging fake goods on line pays well doesnt it.

https://www.google.co.uk/maps/@53.6602164,-1.8299279,3a,75y,149.01h,69.87t/data=!3m6!1e1!3m4!1syG4rWGA7zeIIaohCcKIjsA!2e0!7i13312!8i6656

zaax

Also tell https://www.actionfraud.police.uk/