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RBS to reimburse 4,500 dormant account holders
Paul_1977
Posts: 992 Forumite
Royal Bank of Scotland (RBS) says it will reimburse some 4.500 customers, after it wrongly told them that they did not hold a dormant RBS account.
Those affected had applied via a British Bankers' Association (BBA)-headed scheme which connects bank customers with dormant cash.
RBS apologised for its error, and said that after spotting its mistake it took quick steps to rectify the situation.
The bank says the average amount involved is less than £50.
Customers are now being asked to visit their local RBS bank branch to reclaim the cash owed.
http://www.bbc.co.uk/news/business-35086946
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