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Section 75 claims where Sage is the middle agent

Davidmm · 2015-12-11 17:40:33

Hi, I have just had a Section 75 claim rejected by Santander. The reason is that the online retailer used Sage to collect the credit card payment. The consequence is that there is no direct link between me, the trader and Santander. Santander's credit agreement is with Sage and not the seller. I can understand that now but…

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JackieMandK Posts: 4 Newbie

19 January 2016 at 5:17PM

Hi, I paid B&Q for a kitchen I.e. units, doors etc, not for delivery of a kitchen, delivery was free. The contract was to supply kitchen as per the order. It was not the delay in delivery that caused the problem, B&Q supplied an incomplete kitchen and did this knowingly, that is what caused the delay. Thanks very much for your response though.

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Section 75 claims where Sage is the middle agent

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