Online purchase

pastashell

Good evening
I was looking at buying a watch online .I received an offer which seemed a great price so I accepted .
They sent a trusted checkout invoice which I paid bank transfer to the intermiadiate who in turn sent it to the seller / shop.
They then despatched the watch ,which i recieved the next day .
The seller is in Sweden and the intermiadiate
in Germany.
They have now contacted me saying it was the incorrect price due to a discrepency with the exchange rate software and are demanding i send the full amount to them.
Where do i stand ?
They are talking about taking legal action? if I don't settle the new invoice ?
Thanks in advance

wealdroam

pastashell wrote: »

Good evening
I was looking at buying a watch online .I received an offer which seemed a great price so I accepted .
They sent a trusted checkout invoice which I paid bank transfer to the intermiadiate who in turn sent it to the seller / shop.
They then despatched the watch ,which i recieved the next day .
The seller is in Sweden and the intermiadiate
in Germany.
They have now contacted me saying it was the incorrect price due to a discrepency with the exchange rate software and are demanding i send the full amount to them.
Where do i stand ?
They are talking about taking legal action? if I don't settle the new invoice ?
Thanks in advance

You have the watch and they have their money - contract concluded.

That may be an oversimplification because there are three parties to this deal - in three different countries.

How much have you paid?
How much more do they now want you to pay?
Who are 'they'?

It has to be said that paying for anything via bank transfer should be avoided unless you know and fully trust the recipient.

pastashell

chrono24

paid 1450kr there and there abouts =£170

they now want another 1000 euros
its proper crazy , though I don't think there is much they can do to be honest ?

Also on top of this is packed in 2 days later ,,I was going to get it serviced anyhow so I have sent it and has been fully serviced @ a cost of over £200 eeek

NotRichAtAll

so you purchased a new watch and it packed up you then paid a further £200 to have a full service, wow sounds like you have money to burn.
what kind of watch was it out of curiosity? also i would not pay the seller anymore money let them take you to court, you paid the advertised price.

unholyangel

You shouldn't perhaps write this off.

Whats been said above is correct, offer + acceptance = contract. But contracts can also be void for limited reasons - and most of those reasons focus on one mistake or another.

Such a mistake is when there has been a pricing error that should have been apparent to the other party. It will likely revolve around whether you should have been aware of the error or not though. If (for example) they had - in communication with you - given you the price in more than one currency (and one of the currencies was correct - ie saying £170 & €1200). Or if the correct price was discussed at any point in negotiations in any currency.

Caz3121

pastashell wrote: »

paid 1450kr there and there abouts =£170

they now want another 1000 euros
its proper crazy , though I don't think there is much they can do to be honest ?

Also on top of this is packed in 2 days later ,,I was going to get it serviced anyhow so I have sent it and has been fully serviced @ a cost of over £200 eeek

this seems a big difference...I assume you knew the watch was worth more than £170....if not, surely you would have sent it back for refund after 2 days rather than spending more than the purchase price having it repaired.

1450 Swedish krona is around £112
1450 Euro is around £1050
did you have any idea of which was the closest value for the watch
(I know nothing about watches so would not have a clue however I would not be looking to source watch from abroad)

Ikamva

Well the debt can be sold to a debt collection agency in the UK, as the contract can be voided because of a significant mistake.

NotRichAtAll

But is there actually a debt here? the buyer paid the price quoted by the seller, the seller sent the watch out.
surely if you sell an item you print off the invoice and wrap it up with the said item, the seller should of the transaction info prior to dispatch.
I am just thinking out loud so do not take this too literally