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Welcome Finance PPI
I had 3 accounts with Welcome Finance, 2 included PPI insurance. I made a complaint to Welcome and they have replied saying that I need to complain to Aviva for one account but they do not hold the underwriter details of the other.
Has anyone been successful claiming from Aviva? And is there anyway I can find out the underwriters of the other account please?
I would be grateful for any help!
Thank you
:) Comments
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Hi
My GF has a welcome account and we sent of our letter to them regarding a PPI refund only last week so I am interested in how you get on with them.
SScoops0 -
Hi Both,
I complained to Welcome last year and they didn't refer me to Aviva, they carried out all the checks and confirmed straight away that I was mis-sold.
I ended up recieving just shy of £4000 in mis-sold PPI which I was over the moon with, the first £2000 cleared my existing loan and I was left with just over £1800 which went straight into my bank account. It was in Nov which was great as it meant Xmas was sorted
I would challenge on the need to contact Aviva directly - the policy would have been sold as part of your agreement with Welcome, Aviva would not have mis-sold , Welcome would have (if they did). Therefore I would pursue the original complaint with Welcome Finance.
x0 -
lyndseyb2009 wrote: »Hi Both,
I complained to Welcome last year and they didn't refer me to Aviva, they carried out all the checks and confirmed straight away that I was mis-sold.
I ended up recieving just shy of £4000 in mis-sold PPI which I was over the moon with, the first £2000 cleared my existing loan and I was left with just over £1800 which went straight into my bank account. It was in Nov which was great as it meant Xmas was sorted
I would challenge on the need to contact Aviva directly - the policy would have been sold as part of your agreement with Welcome, Aviva would not have mis-sold , Welcome would have (if they did). Therefore I would pursue the original complaint with Welcome Finance.
x
It depends when it was sold and if Welcome came under regulation. Post January 2005 they would have to look at it. Pre-2005 if they were not regulated then they can reject the complaint and are being nice by giving you details of the underwriters so you can put in a complaint to them and see if they accept liability.Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
0 -
Thanks for the reply - I think my GF took a loan (before we met) of about £2-£2.5k out but for whatever reason this increase to about £4k.
I think she still owes about £3.5k but im hoping the PPI will cover a good chunk of it!
Is that likely?
SScoops0 -
lyndseyb2009 wrote: »I would challenge on the need to contact Aviva directly - the policy would have been sold as part of your agreement with Welcome, Aviva would not have mis-sold , Welcome would have (if they did). Therefore I would pursue the original complaint with Welcome Finance.
x
If the PPI was sold before 27 Feb 2003, there is no point challenging as Welcome weren't regulated so OP has no choice but to go to Aviva to see if they will accept responsibility.0 -
If it was a post-2005 sale, the FSCS would deal with it.
Yes as Welcome are out of business I believeSam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
0 -
Thanks for the reply - I think my GF took a loan (before we met) of about £2-£2.5k out but for whatever reason this increase to about £4k.
I think she still owes about £3.5k but im hoping the PPI will cover a good chunk of it!
Is that likely?
S
You'd need to give the dates but are you saying that she borrowed 2.5k or so recently or borrowed it a long time ago and somehow has only paid off a few hundred pounds? Without the amounts, knowing if she did pay PPI or not etc no-one could tell youSam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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Welcome Financial Services was declared in default by the Financial Services Compensation Scheme in 2011. So for a complaint relating to a sale on or after 14 January 2005, you put a claim to the FSCS.
Prior to that you are reliant on the insurer accepting liability - which it may, or may not, do.0
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