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RBS CC playing up
Paul_1977
Posts: 992 Forumite
in Credit cards
On Monday I tried to buy some lunch in via contactless and I got a transaction declined message, so I used another card.
I used the RBS card on TFL, its been fine.
I used it on Tuesday it was fine. Same shop and terminal.
On Wednesday I got another "Transaction declined".
and today "Bank security check". When I enter the pin it goes through ok. However I tried to use it again after at a different shop, again "Transaction declined" via contactless. Its only £5 or so a day.
Yet when I ring RBS they say everything is fine.
I used the RBS card on TFL, its been fine.
I used it on Tuesday it was fine. Same shop and terminal.
On Wednesday I got another "Transaction declined".
and today "Bank security check". When I enter the pin it goes through ok. However I tried to use it again after at a different shop, again "Transaction declined" via contactless. Its only £5 or so a day.
Yet when I ring RBS they say everything is fine.
0
Comments
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Why don't you pop into an RBS branch and talk to someone about it?0
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Ring RBS and report as damagedNever pay on an estimated bill. Always read and understand your bill0
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Why don't you pop into an RBS branch and talk to someone about it?
There is not an RBS branch near me, and its closed on weekends.0 -
There is not an RBS branch near me, and its closed on weekends.Clearly some users do not move in the correct circles or possess the correct attitude.
The branch staff can talk to the right people.
The amount of times in life I have been told no, only to dig and find a yes somewhere. I have countless examples.
Perhaps this could be another example to add to your list. After all...Anything is possible in todays world.......
You can drag yourself to a branch. Anything is possible to today's world. Anything.0 -
I don't get your point????????
I work in the week, the branch is closed on the weekend.
If I could go to branch, that would be my first choice.0 -
I don't get your point????????
I work in the week, the branch is closed on the weekend.
If I could go to branch, that would be my first choice.
The point is elsewhere you wrote Anything is possible to today's world.
Now you're whinging about something that isn't possible.
:rotfl:0 -
Now children - stop squabbling
Paul_1977 - why can't you phone RBS ?Never pay on an estimated bill. Always read and understand your bill0 -
I did phone them Robin.
But they said everything was fine.
They advised resetting the pin, will give it a try.0
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