Amazon

teddysmum

Azari wrote: »

So, at least one of the people OP spoke to gave her incorrect advice!

You are incorrect. I have added my name to the account and if I order, now I have a choice of person to receive the parcel.


I was asked to log in, then taken to settings and asked to type in my name after my husband's with a - or / between .

teddysmum

cajef wrote: »

I have just logged into my account to find out how to do this, there is no option in the account settings to add another person or name to an account.

You add the second name with a / or - between the two names.


Go to settings , account settings and use the first link listed.

teddysmum

cajef wrote: »

It certainly looks like it, I had a thorough search through the account settings and could not find a way of doing it, if anyone knows how then I will be happy to be corrected.

I will correct you :


Log in. Go to settings then look in the account settings column and use the first link listed below.

teddysmum

marliepanda wrote: »

'Just adding your name' to an account so you can talk about it?

Yeah nothing dodgy or suspicious about that.

She then quoted me the order number and product and arrange a collection, so what is dodgy ?


The account already had my email address, as my husband doesn't use one, home address and phone number..besides, as Azari mentions, I had the password to access the account.


The process is why I was amazed that the original person would not discuss the account,because I did exactly this last year.

teddysmum

LadyDee wrote: »

I arranged a return/refund online with Amazon last week and the email specifically gave instructions not to attach anything to the parcel and, as Tomtontom says, DPD bring the label with them.







Some people just like to create drama.

I know it mentions the no printer protocol , in the email, but that is not clear at website stage.



...and some people obviously think themselves superior.


Read the title of this part of the forum.


If you have never vented , why do you bother reading this section ?

teddysmum

adandem wrote: »

I always find that the service on the on-line chat is the best option.

Online chat was not available when I tried, but I have always found phone good , in the past, regarding enquiries about products or problems with orders and have never been refused help as I'm not the account holder, before.

teddysmum

Azari wrote: »

Well, you can only do that if you have access to the account password.

And 50% of the population can simply say they are the account holder (which is what I have done with companies on a couple of occasions when doing something for a friend/relative).

So I don't think there's too much to worry about.

I have access to the account, as I reset the password some time go and I do agree with you about people pretending to be someone else, but it is a little more difficult if your voice doesn't sound like one of the opposite sex.:D

Latazza

teddysmum wrote: »

I


The man who answered sounded foreign.


so I asked if he was in a UK call centre and he put down the phone.


This lady was also, obviously abroad,

What has that got to do with things?

teddysmum wrote: »

...and some people obviously think themselves superior.

Oh the irony

Azari

teddysmum wrote: »

I have access to the account, as I reset the password some time go and I do agree with you about people pretending to be someone else, but it is a little more difficult if your voice doesn't sound like one of the opposite sex.:D

That was why I said '50% of the population'.

I wasn't commenting on general impersonation skills. :rotfl:

Azari

Latazza wrote: »

What has that got to do with things?

Oh the irony

Many people have difficulty understanding people with different accents on the phone even if they do not face to face.

I hope that was the relevance.