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Car crash - third party insurer is rubbish and I have no rights to complain

2»

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    ConMan wrote: »
    My understanding of this sort of situation is, if the third party insurer captured you, i.e agreed to deal with your claim, then your an eligible complainant. If you decided to pay the claim yourself then tried to claim back the costs, then your not an eligible complainant.
    You misunderstand.


    When you deal with a third party insurer then you have no contractual relationship with the insurer that is covered by the FOS.
  • ConMan
    ConMan Posts: 108 Forumite
    Quentin wrote: »
    You misunderstand.


    When you deal with a third party insurer then you have no contractual relationship with the insurer that is covered by the FOS.

    Quentin, can you delete some of your messages, I want to send you a PM.

    Kind Regards.
    You'll find me sat in the corner with a pack of dry roasted and a Guinness.
  • FlameCloud
    FlameCloud Posts: 1,952 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    ConMan wrote: »
    Quentin, can you delete some of your messages, I want to send you a PM.

    Kind Regards.

    Why does he need to delete messages for you to send him a pm? He is right - third parties have no right of complaint to the FOS.
  • Aretnap
    Aretnap Posts: 5,842 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    FlameCloud wrote: »
    Why does he need to delete messages for you to send him a pm?.
    I presume he means hat Quentin's inbox is full, so it can't accept any more PMs until he deletes some of them.
  • ConMan
    ConMan Posts: 108 Forumite
    Aretnap wrote: »
    I presume he means hat Quentin's inbox is full, so it can't accept any more PMs until he deletes some of them.

    Exactly, Wasn't too hard to understand.
    You'll find me sat in the corner with a pack of dry roasted and a Guinness.
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ConMan wrote: »
    Exactly, Wasn't too hard to understand.

    You have very little chance of Quentin doing that, he works on the basis if you have something to add to the discussion that it should be on the public forum.

    The Ombudsman will only deal with non customers of the Insurer in very exceptional circumstances
This discussion has been closed.
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