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Help Please!
rhume
Posts: 2 Newbie
Hello
I have one of those policies that pay something towards dental and optical costs. I recently sent in a claim form along with a hand written receipt, which I have done several times before.
I have since heard from them saying they have carried out an audit and found that the receipt I sent is for a different amount than the dentist state.
Obviously I don't want to upset my dentist or the insurance company but nor do I like the implication that I'm up to something. The dentist say the receipt was for £70 but it was actually for £78. Any suggestions as to what I should do would be really appreciated. Many thanks
I have one of those policies that pay something towards dental and optical costs. I recently sent in a claim form along with a hand written receipt, which I have done several times before.
I have since heard from them saying they have carried out an audit and found that the receipt I sent is for a different amount than the dentist state.
Obviously I don't want to upset my dentist or the insurance company but nor do I like the implication that I'm up to something. The dentist say the receipt was for £70 but it was actually for £78. Any suggestions as to what I should do would be really appreciated. Many thanks
0
Comments
-
Your dentist will be used to patient's using this type of policy.
So take your receipt in and discuss the discrepancy with the receptionist/manager and take it from there - presumably they have told your insurer the wrong price!0 -
OK, thanks very much for the advice.0
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