Typhoo QT gone missing?

Rocketman47

Not sure if I'm posting this question in the right forum.
Has anyone else had problems buying Typhoo QT Instant tea?
I've not been able to see any in any of the usual supermarkets for about a month, not even seen it in the pound shops. I emailed Typhoo asking if they had stopped making it but have had no response.
I'm in Cheshire.

LadyDee

Rocketman47 wrote: »

Not sure if I'm posting this question in the right forum.
Has anyone else had problems buying Typhoo QT Instant tea?
I've not been able to see any in any of the usual supermarkets for about a month, not even seen it in the pound shops. I emailed Typhoo asking if they had stopped making it but have had no response.
I'm in Cheshire.

Saw it in my Tesco last week when I was looking for PG Instant.

Trouble is, with slow-moving items they seem to clear them off the shelves to make room for all the Christmas stuff. There's quite a few things that vanish at this time of the year (like decent birthday cards!).

NeverInDebt

Tesco still sell it according to this site

http://www.mysupermarket.co.uk/Shopping/FindProducts.aspx?Query=Typhoo%20QT

Poundland do

http://www.poundland.co.uk/typhoo-quick-tea-instant-tea-125g

LadyDee

NeverInDebt wrote: »

Tesco still sell it according to this site

http://www.mysupermarket.co.uk/Shopping/FindProducts.aspx?Query=Typhoo%20QT

Poundland do

http://www.poundland.co.uk/typhoo-quick-tea-instant-tea-125g

Yes, as I said, it is available in Tesco, and the OP's already tried the pound shops.

NeverInDebt

I know what you said I was just reinforcing what you stated by showing a link online I also did for Poundland maybe there local one doesn't stock it doesn't mean others dont but obviously no good to them

I also checked online for B&M and HB but alas they dont have it shown online

LadyDee wrote: »

Yes, as I said, it is available in Tesco, and the OP's already tried the pound shops.

mel48rose

I saw it in Tesco recently too

Lisbon

Rocketman47 wrote: »

Not sure if I'm posting this question in the right forum.
Has anyone else had problems buying Typhoo QT Instant tea?
I've not been able to see any in any of the usual supermarkets for about a month, not even seen it in the pound shops. I emailed Typhoo asking if they had stopped making it but have had no response.
I'm in Cheshire.

It's on the Typhoo website - http://www.typhootea.co.uk/today-products.html - so no need to wait for them to reply: they are indeed still making it!

Rocketman47

Thank you all. Although it is shown on the Typhoo web site it's not available to order from them at present and again although Poundland web site shows it, it's not on the shelves.
Anyway Typhoo customer relations have now replied to me as follows....."Thank you for your email. I do apologise but QT is temporarily out of stock in all superstores, we are currently working very hard to get it back up and running and available for purchase as soon as possible.

Please keep an eye out in your local stores because it shouldn’t be out of stock for to much longer, I can confirm it has not been discontinued."

RogerJP

I got the exact same email - wishy washy, and evidently copied and pasted as it also contains the incorrect use of "to" (instead of "too"). I wrote back pressing for better information to be fobbed off yet again. Wholly unsatisfactory. If I quoted delivery date requests to my customers with platitudes of that nature my customers would take their business elsewhere.

Hello Roger,


Thank you for your response. Unfortunately we are unable to advise which stores will get there stock in first, we are distributing the product throughout the country now and different stores will get their stock between now and the next 3 weeks. QT is mostly stocked in Asda and all discount stores such as, Home Bargains, B&M, Iceland and Poundland. Please look out for QT in all these stores in the next few weeks.


I sincerely apologise that we can not provide any further information to you.


Kind Regards


Becky

Consumer Relations Advisor

Kernow666

Home bargains & B&M sell it or at least its where i have bought it this year

teddysmum

I haven't seen it for years,but did dislike it, as it was too strong and bitter for my taste.


I loved Rocket Fuel tea, which really did give you a lift, but after both disappeared for a while, only coffee appears to be available again.