Help please, shower problem.

ZINXYX

Hi everyone,
I have this issue with my shower, was wondering if I could get help here. Ours is a thermostatic bar shower with a pump from a hot water tank.
It has stopped working so in order to try and identify what the fault is I removed the thermostatic bar whereon the pump kicked in and water started flowing from both the hot and cold pipes.
Thinking the fault was the bar. I ordered a new one and fitted it but the problem of no flow persists. Could someone please help me?
It is similar to this. http://www.amazon.co.uk/Modern-Thermostatic-Shower-Designer-Bathroom/dp/B003S5WF2A

Thank you .

southcoastrgi

I'm guessing as it reqs a min of 1 bar it's not letting enough water through to start the pump

ZINXYX

Thanks, it had been working without any issues for about 2 years, being used daily.

Ruski

Drop the shower head into the bath and then turn on - does it work then?

Russ

ZINXYX

I have actually taken off the shower head and connector. It's only the thermostic bar remaining. Yet the pump doesn't kick in when I turn it on. As soon as I take the bar water starts gushing out from both cold and hot. That's why I'm mystified. Thanks

peachyprice

Have you cleaned out the filters on the pump connectors? If these get furred up they don't let enough water through for the pump to kick in when you turn on the shower.

ZINXYX

peachyprice wrote: »

Have you cleaned out the filters on the pump connectors? If these get furred up they don't let enough water through for the pump to kick in when you turn on the shower.

Honestly I have no idea where these are located. Thanks

Norman_Castle

ZINXYX wrote: »

Honestly I have no idea where these are located. Thanks

I suspect they're on the connections to the pump.

peachyprice

ZINXYX wrote: »

Honestly I have no idea where these are located. Thanks

On most pump they're at the point where the flexipipes connect to the pump, they're little round discs with a mesh centre, no bigger than a large washer. What pump do you have?

If you look at the diagram on this page they're item No.2

https://www.showerspares.com/grundfos_watermill_shower_spares/grundfos_watermill_all/grundfos_watermill_niagara_1.5_bar_twin_impeller_pump_96787422_stc-1.5_c/

wealdroam

peachyprice wrote: »

On most pump they're at the point where the flexipipes connect to the pump, they're little round discs with a mesh centre, no bigger than a large washer. What pump do you have?

If you look at the diagram on this page they're item No.2

https://www.showerspares.com/grundfos_watermill_shower_spares/grundfos_watermill_all/grundfos_watermill_niagara_1.5_bar_twin_impeller_pump_96787422_stc-1.5_c/

Link not working.

Try spare parts for: Grundfos Watermill Niagara 1.5 bar twin impeller pump (96787422 / STC-1.5 C.

ZINXYX

Thanks for your help, I will check it out. I have a salamander pump. Could that be the cause? The pump does kick in instantly and water flows from both cold and hot outlets when I take off the thermostatic shower bar. When I put it back on that's when nothing happens. Cheers.