Fraud on a Credit Card

yellowplum

Correct he had the card on him at all times - the transactions where on a day that he was flying back from Australia to the UK.

From what I recall the transactions where Expedia for some £2 and three transactions from another company for around £134 and a few more after that.

Alas whatever the inexperienced first call did the person froze the account and also now means he can not log into the account online, so we will have to wait for the statement to be produced before we can take a detailed look at the transactions.

I made him call again and get the card cancelled, which it has been now and reissued.

As with regards to the 'premature' FOS, it was simpler for them to initiate the correspondence with the CC company that it was for him.

Biggles

yellowplum wrote: »

Correct he had the card on him at all times - the transactions where on a day that he was flying back from Australia to the UK.

From what I recall the transactions where Expedia for some £2 and three transactions from another company for around £134 and a few more after that.

It's not always clear exactly when the transactions were carried out, especially if he no longer has access to his account and doesn't have a statement.

But... one transaction was a travel company, then? It would be interesting to see what the others are.

Anthorn

Simple: The card was skimmed and PIN obtained fraudulently, i.e. a camera on an ATM or an addition to a terminal which records the entered information, or your friend authorised the transactiion and forgot about it. Personally, given the information provided, I would go for the latter.

bengal-stripe

yellowplum wrote: »

I made him call up again and make sure the card was cancelled.....

I made him call the ombudsman and lodge a complaint.....

yellowplum wrote: »

I have asked him repeatedly if he used it and where he used it.....

I also asked if he let it out of his sight when he used it.....

yellowplum wrote: »

I made him call again and get the card cancelled....

You do seem to have far more interest in the issue than the actual "defrauded" card holder.

Could there be a clue somewhere?

yellowplum

bengal-stripe wrote: »

You do seem to have far more interest in the issue than the actual "defrauded" card holder.

Could there be a clue somewhere?

Are you an avid reader of the daily mail by chance, or just a simpleton that doesn't have an extended family and lives alone.

yellowplum

Biggles wrote: »

It's not always clear exactly when the transactions were carried out, especially if he no longer has access to his account and doesn't have a statement.

But... one transaction was a travel company, then? It would be interesting to see what the others are.

We shall have to wait for the statement or confirmation from the credit card company.

bengal-stripe

yellowplum wrote: »

......or just a simpleton that doesn't have an extended family and lives alone.

Nobody in my family resembles bossy Mildred Roper of "George and Mildred" (tv sitcom) fame.

You could always try to be a bit less bossy and interfering. After all, the (young?) man must be over the age of 18 and an adult, as he is able to hold a Credit Card.