PPI Recalculation

Keithr10

Hi

I have received correspondence from Barclaycard that a claim made in 2013 that was unsuccessful has been reviewed and they no owe me some money, which obviously I was happy with.

When I made the claim in 2013 i made it through a claims company, they came back at the time and informed me that the claim was unsuccessful and that the claim was now closed.

I have had no correspondence with the company since.

Over the past few weeks Barclaycard have been sending letters and I have had phone calls regarding the recalculation and they are now in the process of sending me a cheque.

As I stated earlier I have had no correspondence from the claims company during any of this period, only with Barclaycard.
I received a letter today from the claims company stating that I now owe them 30% of the payment as they opened the claim back in 2013 and even though they had closed the file that did not invalidate the retainer agreement for their services.

Do I have to pay them, as stated above, since the original claim i have had no correspondence with them, part from today when they want 30%.

Any advice would be appreciated.

Cheers

Keith

Nearlyold

You may very well have to pay them, what do your terms and conditions say?

magpiecottage

It would depend on their terms and conditions - and whether they still exist and remain authorised to carry out claims management activities.