Get me in - selling concert tickets

lk84

I bought tickets for a concert in London because at that time there were no concerts held any closer to where I stay. Four months later new dates were announced which were closer to home so I decided to sell through Get me in which is linked to ticketmaster. I worked out how much to charge so that once their commission was deducted I would receive enough to cover what I had paid. Needless to say my tickets were snapped up and I followed instructions and tickets were sent tracked to the purchaser. I expected to receive my money after the sale but I have been told that I don't receive the money until after the event although I had thought the event was the tickets being sold. How can they justify holding on to my money for so long, I had to fork out to purchase my other tickets and they take your credit card details as aback up if there are any issues. Has anyone else had the same problem? Why should they get interest on my money the concert is not till next March they take a big commission surely that should be enough.

peachyprice

Yes, that's standard, exactly the same on Stub-Hub. It's there in the T&C's you agreed to when you sold through them.

They can justify it because they have no way of knowing whether the tickets are fake until the purchaser turns up at the concert, that is why they can offer a money back guarantee to buyers.

lk84

Yes but when they have your credit card details surely that is their back up if there are any issues with tickets. It just sticks in the throat when you know you bought your tickets from the Albert Hall in the first place. Still think the commission that they take would have some insurance built into it for such issues.

tomtontom

If you're a fraudster (I'm not suggesting you are) then chances are the CC details would be fake/ cloned as well.

You did agree to the payment terms when you chose to use the service. It seems a little late complaining now.

DomRavioli

OP, you agreed to the T&Cs when you put them on there.

Next time, perhaps actually read the T&Cs then you won't be so offended when they do exactly what they say they are going to do.

peachyprice

lk84 wrote: »

Yes but when they have your credit card details surely that is their back up if there are any issues with tickets. It just sticks in the throat when you know you bought your tickets from the Albert Hall in the first place. Still think the commission that they take would have some insurance built into it for such issues.

And if the credit card is cloned/stolen/just plain cancelled?

Caz3121

Is it not also because if a concert is cancelled, the refund will automatically go to the original purchaser..so a buyer could end up with no concert and no refund