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Sunny_Saver
Posts: 3,062 Forumite


Right, I'm going nuts. I use the same log ins for all my comping websites, sometimes you have to capitalise the first letter, but that's not a big deal.
Yesterday, I tried to log into this website, it said 'wrong password'. I reset it and used my 'usual password'. Today I got the same error message. I'm sure I had this problem last week too.
Anyone else?
Yesterday, I tried to log into this website, it said 'wrong password'. I reset it and used my 'usual password'. Today I got the same error message. I'm sure I had this problem last week too.
Anyone else?
“It was only a sunny smile, and little it cost in the giving, but like morning light it scattered the night and made the day worth living.”
F. Scott Fitzgerald
F. Scott Fitzgerald
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Me too. I know it's the right password but the site keeps telling me I'm wrong. But when I click on Forgotten Password, they never send the email.0
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and me...had this problem for a while now so given up with using them.The first time we said hello, was the first time we said goodbye. As the angels took your tiny hand and flew you to the sky-you forever left us breathless. RIP my beautiful granddaughter0
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Aha! Thought it was me going daft in me old age. I've given up too, tried everything, re registered etc.. I also tried to unsubscribe from their newsletter, and I get an error message telling me my email address is invalid.I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.0
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Is it DEFINITELY telling you your password is wrong? Are you using ROBOFORM?
Their login form is messed up. When you hit login and the login box pops up, then you hit your login on ROBOFORM it fills the form, but then takes you to a lost password form automatically and fills in your email address.
I hit the 'return to login' button and it takes me back to the login box, which has been filled in by RoboForm. I then hit submit and I am logged in.
Bit convoluted, and confusing - but works for me.
Just sharing in case it's the same issue you guys are experiencing - and not actually a wrong password.0
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