We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Returning faulty CD

I bought a music cd from eBay in August. It has developed a fault and won't play properly. Is it reasonable to ask for an exchange?

Comments

  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you tried cleaning it?


    But to answer your question I would not ask for an exchange and I doubt you would get one, but you can ask and see what the response is.
  • cajef
    cajef Posts: 6,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I think you will find most companies will not exchange or give a refund for CD's once they have been opened or used.
  • rustyboy21
    rustyboy21 Posts: 2,565 Forumite
    What have you got to lose asking?

    It is not as if you are asking for them to replace it with something else, you are asking for the exact thing back, so you are not trying to diddle them.

    I cannot see a problem with it TBH. You are not asking for a refund.
  • tomtontom
    tomtontom Posts: 7,929 Forumite
    Was this a private seller or a business?

    I can't think of how a CD would become (inherently) faulty if it worked in the first place - are you sure it has not been scratched or needs cleaning?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.7K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.