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Next step on credit file after full and final

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Dear all.

I'm helping my partner get his file back on track. We've just reached a full and final offer with the last creditor on an old mortgage with another person.

They've advised he will have this showing as partially settled on his file and they will stop reporting and break the link.

I've already been in contact with all the agencies and got his file and they show links to his ex which will only cause issues long term on his file.

Experian have been brilliant and removed the financial links (thank you experian) however I'm struggling with call credit and yet to tackle Equifax.

So after that long winded explanation the simple question is once an account is showing partially settled but still default can you apply to remove the other links as long as the default account has the link removed?

Comments

  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    Hi camuk81
    camuk81 wrote: »

    Experian have been brilliant and removed the financial links (thank you experian)

    Its great to hear that we've been able to help! If you would like us to thank a specific colleague then you can send an email with your name/dob & address uksocialsupport@experian.com and we will forward it on to their manager.

    Also if you want us to help any further let us know. Thanks again :)

    Emma
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
  • camuk81
    camuk81 Posts: 1,559 Forumite
    Ninth Anniversary Combo Breaker
    Emma, I wish I could however I don't have the person name and as it wasn't my file there won't be a record. However as a general praise experian are really good at talking through the hypothetical situations and would recommend anyone calls them to discuss
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