Help!!! Need Advice!!!!

Caladan

As others have said - I'm afraid you'll have to put this down as a lesson learned.

The police will take the details and file the report but likely do nothing more (it's not cost effective and if the criminals live abroad it's highly unlikely it would go further). If other cases of a similar nature come up they can cross match the details and maybe find a pattern that leads to an arrest but either way you aren't getting your money back.

I understand this is a horrible experience, and one that innocent people suffer disturbingly often, but I'm afraid there's really not a lot you can do.

Also - In future, trust your gut. You had the intuition to ask for the sales reps ID (which was almost certainly faked) so I'm guessing you felt something 'off' about the whole thing.

ViolaLass

Next time, ask yourself "Why does the payment need to go through MY Paypal account?" The customer could have been asked to pay the company directly.

jumperabv3

masterpiece wrote: »

@Ben... I sold a Canon Lens on Auction which sold at £3850 on eBay and no I didn't agree £3K+, It was listed for auction and sold higher. I agreed a couple of hundreds for my weekly wages for a couple of items listed on eBay. I only ended up listing on and the weekly wage seemed reasonable

Yes We agreed to sending half payment but they later wanted me to send everything to them after I sent half wanting them to send the item first. They even tricked me and sent me an ID of the so-called sales rep and asked me to send mine as well which I did.

Yes I initially gave them the customer delivery address without the email address but they insisted on his email address so that they could email him. They mailed him so that he could be patient whilst they faked an email from him to me claiming the item had been received. I only realised a couple of minutes after I released all the funds to them via bank transfer with the buyer contacting me via eBay.

In terms of contacting the company, They even wanted me to list more item and continue their fraud.

It is a fraudulent organisation, their reason for not delivering is because THEY NEVER PLANNED TO DELIVER...

I have a couple of addresses of the sales rep and on the website but I do not think these addresses are real. See them below:

Hill House, 1 Little new street, London, EC4A 3TR

Sales Rep House address on Drivers License: 36B Hermon Hill, London, E11 2AP

These addresses are real but I doubt the company actually exist on there. I am reluctant to go and check because on the action fraud website - it says I should cease contacting them. Also I am not quite sure the driver's license sent belongs to the individual who sent it.

I checked Whois as well and it says the address of the registrant has been verified - i dont know how possible this is but for them to have a website and be in operational when its quite clear they are a scam group beats me.

I have reported them to the citizens advice bureau and they say they will follow up with the trading standards. Does that count as reporting to Local Standards? Or what is the procedure here?

And so far, no one has been able to mention anything I could do to get a refund??

Live help is online during days.. You can try chat or send them an email

office@electronic-abc.uk and electronic-abc@outlook.com

Thanks

You gotta think outside of the box, and you seem to try to follow a certain procedure believing this would resolve your issues ... you got SCAMMED by a likely Chinese company, they got "verified" because they either used a service that doesn't care about their info or just faked some documents.

Your best chance to get your money back is to contact the bank where you sent the funds to immediately, contact your bank as well, contact the financial institutions involved - they are UK based and they are 100% genuine - so you might risk losing your bank account because of all this, you might not lose it - but if the banks involved will know what happened - then you might have a chance of seeing your money back ... stop using companies or organisations that will take several weeks to reply back to you and think how to get out of this mess on the 'immediate' basis and not by following some procedures or trying to go 'by the book' with this incident.

Kernel_Sanders

masterpiece wrote: »

They got the customer's contact details and email address and faked an email from the customer confirming that he had received the item. I asked the buyer to drop feedback via eBay and then sent the balance to the company account. Only for the buyer to respond to me that he hadn't received any item.

The company had sent the buyer a couple of emails reassuring him that the item will be sent but nothing till date.

I have the ID of the purported sales rep, bank details and phone number of the company. As expected the buyer has launched a complaint with paypal and my paypal account is in the RED (£-3.8K)

So what info do you have about the buyer? You seem to assume that it is a genuine customer, and not a stooge invented by the scammers themselves.