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Further insurance payments after insured item successfully claimed.
gmsharky
Posts: 1 Newbie
Suppose you have insurance on a mobile phone.
The mobile phone is destroyed or stolen, and a successful claim registered, with a replacement phone.
But the policy is for the old IMEI/phone , and direct debits continue to be taken.
Is this legal? As it is now insurance for a phone which is no longer in existence. I wasn't able to claim this back and hadn't noticed they hadn't cancelled the direct debits and refuse to refund them.
The mobile phone is destroyed or stolen, and a successful claim registered, with a replacement phone.
But the policy is for the old IMEI/phone , and direct debits continue to be taken.
Is this legal? As it is now insurance for a phone which is no longer in existence. I wasn't able to claim this back and hadn't noticed they hadn't cancelled the direct debits and refuse to refund them.
0
Comments
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You should remember that most insurances are yearly policies that you pay for by a monthly credit agreement. Because the phone no longer exists doesn't end your commitment to annual policy.0
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