Complaint regarding how insurance company handling claim

Geass

Also posted in motors forum

Hi all, just wanted to get some further thoughts about this, last November I was involved in a collision with another car, I was reversing into a clear road whilst straightening up the car to go forward into a parking bay, whilst performing this manoeuvre another car has entered the road at speed (above the speed limit) and attempted to go around my car whilst a was reversing very slowly.

The road can only be entered one way as it leads to a dead end and the other car would have had full view of my car making its manoeuvre, unfortunately worst case senario is a 50/50 split. However my main cause for complaint is that after the accident I was approached by 2 witnesses who had seen the entire thing and confirmed he was driving at speed and without due care, I gave their contact details to my insurance company the next day.

However they were never contacted by he insurance company despite repeated requests, it wasn't only until their solicitor took over the case that one witness was eventually spoke to.........this was in June/July over half a year after the event, if they had changed their contact details during this time I would have been stuck as the other party is saying I reversed at speed into them,(claiming whiplash etc etc) and likely losing.

Should, I just sit back and suck this up.......rant over!


Thanks

takman

Geass wrote: »

Also posted in motors forum

Hi all, just wanted to get some further thoughts about this, last November I was involved in a collision with another car, I was reversing into a clear road whilst straightening up the car to go forward into a parking bay, whilst performing this manoeuvre another car has entered the road at speed (above the speed limit) and attempted to go around my car whilst a was reversing very slowly.

The road can only be entered one way as it leads to a dead end and the other car would have had full view of my car making its manoeuvre, unfortunately worst case senario is a 50/50 split. However my main cause for complaint is that after the accident I was approached by 2 witnesses who had seen the entire thing and confirmed he was driving at speed and without due care, I gave their contact details to my insurance company the next day.

However they were never contacted by he insurance company despite repeated requests, it wasn't only until their solicitor took over the case that one witness was eventually spoke to.........this was in June/July over half a year after the event, if they had changed their contact details during this time I would have been stuck as the other party is saying I reversed at speed into them,(claiming whiplash etc etc) and likely losing.

Should, I just sit back and suck this up.......rant over!


Thanks

If your reversing out of a space then it's your responsibility to stop when cars are passing behind you. That's why it's always safer to reverse into a space and drive out because you have better visibility. You even say you were still reversing as he was going around you so it's 100% your fault the accident happened.