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Flight booking problems consumer rights query

ajweeks30 · 2007-08-25 11:42:13

With regards to the aftermath of flight purchases, I have a few questions that I’d like to ask that I hope you could answer or at least point me in the right direction. 1. Three years ago I purchased a flight using the Opodo.co.uk website and they sent the confirmation email and tickets with the wrong outbound date. I’d…

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dmg24 Posts: 33,920 Forumite

31 August 2007 at 9:48AM

Voyager2002 wrote: »

I understood that in this kind of situation airlines would correct the mistake, provided they were contacted on the same day as the booking was made. Or was the booking made through an agency? It seems that the likes of Opodo and Lastminute are unable to correct mistakes, even if contacted immediately.

That is purely at the discretion of the airline, they do not have to do it.

Gone ... or have I?

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Flight booking problems consumer rights query

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