Claim on behalf of deceased

TrevsharplesDN41

My step-daughter's husband has just passed away and we find that he has been paying a loan to NatWest for several years. Given his general awareness of money matters I am fairly certain he will have been mis-sold PPI. Can his widow claim even though she was not a signatory to the loan agreement?

HappyMJ

The PPI policy will be paying off the loan. That's what it's for.

amersall

Contact the bank, as above, if he had PPI it will clear the loan.

magpiecottage

I am not sure that PPI will clear the loan - it meets repayment if the borrower cannot do so through illness or unemployment.

A life policy would clear the loan. It is possible life cover is included in a PPI arrangement but that is not universal.

Sorry to be the bearer of bad tidings.

dunstonh

Some loan PPI did include repayment of the loan on death. So, whilst generically, its not normal to include death, it is still worth checking in case it does.

Given his general awareness of money matters I am fairly certain he will have been mis-sold PPI. Can his widow claim even though she was not a signatory to the loan agreement?

The executor of the estate can raise a complaint. However, the reasons they can use are more limited as they cannot make allegations of wrongdoing about discussion/presentation of information as they were not there.

Insider101

TrevsharplesDN41 wrote: »

My step-daughter's husband has just passed away and we find that he has been paying a loan to NatWest for several years. Given his general awareness of money matters I am fairly certain he will have been mis-sold PPI. Can his widow claim even though she was not a signatory to the loan agreement?

1. Sorry to hear about your step-daughter's loss.

2. That is one pretty big presumption to make!!! Not least because most of the big lenders stopped selling PPI with their personal loans some 6-7 years ago now.

3. I think (not sure) that NatWest was one of the lenders whose PPI did include life cover. So if he did have PPI then it might potentially clear the loan.

4. You are using the word "claim" incorrectly. What you mean is "can she COMPLAIN that the policy was missold?" To which the answer is, if there are justified grounds then the executor can make a complaint on behalf of the estate. However, by the sounds of it, she did not even know he had been paying the loan. Hence, she can't very well complain about anything which was or was not said or given to him at the time of taking the loan.

5. I suggest you find out whether he actually took out a PPI policy before you do anything else.