Free MOT T&C

forgotmyname

straighttalker wrote: »

Why would you expect a new company to take on the obligations entered into by the old company?

It wasnt exactly a new company though, just a name change. Even the MOT reminder had the original company name on it.

dannyrst

They probably would still have copies of the T&C's. They will backup their systems and keep the backups for quite a while. They'd need to speak to their IT team to understand how often and how far back the backups go.

cajef

I bought a new Honda a couple of years ago and with the original paperwork I got a Free Lifetime MOT certificate, on checking the conditions in the small print it does state that to qualify it must have been serviced by one of the original dealerships garages and also they reserve the right to withdraw or amend this offer.

Tilt

cajef wrote: »

I bought a new Honda a couple of years ago and with the original paperwork I got a Free Lifetime MOT certificate, on checking the conditions in the small print it does state that to qualify it must have been serviced by one of the original dealerships garages and also they reserve the right to withdraw or amend this offer.

It should also say something like "your statutory rights are not affected". There could still be a breach of the Protection against unfair trading regs 2008.

cajef

Tilt wrote: »

It should also say something like "your statutory rights are not affected".

I didn't think I had any statutory rights to a free MOT.

Tilt

cajef wrote: »

I didn't think I had any statutory rights to a free MOT.

You do because your original purchase may of been influenced by the offer of a free life-time MOT.

Tilt

To the OP;

The fact that they haven't got a copy of their T & C's at the time makes it easier for you to pursue a potential claim for the cost of all future MOTs. Under the Protection Against Unfair Trading regs 2008, the key issue is who the deal or offer was being advertised at the time you bought the car. You could argue that the 'offer' of a free MOT for the time you own the car swayed you into making the purchase. Providing you comply with the terms of the offer, the onus is on them to prove that they have good reason to revoke it. As far as I can see, you have complied with their terms by having the car serviced and MOT'd at a franchised dealership. I think it's reasonable for you to expect that you have fulfilled your obligations under the offer.

Oh and by the way.... legal documents should be kept for at least 6 years I believe as you can claim back as far as that.

cajef

Tilt wrote: »

You do because your original purchase may of been influenced by the offer of a free life-time MOT.

The operative word being 'may', my purchase was however influenced by a good discount for no part exchange, the free five years servicing, mud flaps, spare wheel, mats and other extras thrown in by the deal, but not the free MOT as this particular dealer gives that to all purchasers of a new vehicle':)

Tilt

cajef wrote: »

The operative word being 'may', my purchase was however influenced by a good discount for no part exchange, the free five years servicing, mud flaps, spare wheel, mats and other extras thrown in by the deal, but not the free MOT as this particular dealer gives that to all purchasers of a new vehicle':)

So do I take it then that you are getting your free MOT's and the "offer" hasn't been withdrawn?

cajef

Tilt wrote: »

So do I take it then that you are getting your free MOT's and the "offer" hasn't been withdrawn?

No idea as the vehicle is not three years old yet, however when I am paying thousands of pounds in cash for a vehicle the cost of an MOT hardly counts in the equation, but it is a gratefully received free extra from the dealer and if it is withdrawn I would not be losing any sleep over it.