Unidentified network

rhcp

I tried to connect to the internet this morning but it came up that I had an unidentified network. I tried troubleshooting and it came up "Ethernet" doesn't have a valid IP configuration. I have tried rebooting it, but that hasn't worked.

What else can I do to get it working?

I am with virgin media and use one of the old modem boxes. It is a desktop pc, Lenovo H30-00.

Le_Kirk

Maybe try this: -
https://www.youtube.com/watch?v=0mIRro3vwus

kwikbreaks

Not for an ethernet connection it won't.

First thing to do is power cycle the VM modem.

By "old modem" I'm assuming this isn't a Superhub and you're on one of VM's legacy products.


Is this just a VM modem directly into your PC or is a router involved?



If there is a router try the modem directly into the PC. If not and you have no other PC to test with I think you'll just have to bite the bullet and call VM.

Le_Kirk

Note to self "read post thoroughly!"

rhcp

Dug out my old computer and the same problem, said that the network did not assign a network address to my computer.

The cable modem is the scientific Atlanta 2100.

Looks like a call to India.

kwikbreaks

Have you checked the VM faults page? Asked a neighbour?

It could be the modem has turned up its toes, it may be a local area fault, or it may be one of VM's highly trained installation engineers have naffed up your connection while connecting a new customer.
That happened (I suspect) twice with me. I thought the scruffy looking individual fiddling in their box was somebody nicking cables until I spotted the VM logo on his jumper. Shortly after I noticed I had a poor connection.

KingF

First make sure that you have the most recent drivers for your network interface card installed on your computer.
◾Second, type ncpa.cpl into the search box and hit enter
◾On the network connections page select right click your adapter and choose properties
◾On the Internet Protocol v 4 (tcp/ip), select "Obtain an IP address automatically".
(source: youtube.com/watch?v=59FgoRBa0J4)

DCFC79

KingF wrote: »

First make sure that you have the most recent drivers for your network interface card installed on your computer.
◾Second, type ncpa.cpl into the search box and hit enter
◾On the network connections page select right click your adapter and choose properties
◾On the Internet Protocol v 4 (tcp/ip), select "Obtain an IP address automatically".
(source: youtube.com/watch?v=59FgoRBa0J4)

Old thread you have dragged up.

Cycrow

DCFC79 wrote: »

Old thread you have dragged up.

And to give the wrong advice too