Quidco issues

skid112

Anyone else having (further) troubles with Quidco? No payment run last week, no bank details are 'being checked' before any payments can be claimed, plus just received 8 or so emails saying cashback is confirmed from July & August?

Paully232000

No problems with my payment last week, got two payments, one on tuesday and one on wednesday.
Just had a look at my account and was within their 3-5 working days from request by me to payment.

olgadapolga

I've been having problems too, another live chat tomorrow to try to sort it out.

marliepanda

I've been able to request funds just fine.

I did get an email saying automatic payment runs aren't happening anymore. Is that what you're waiting on or have you actually asked?

janiebquick

I have found that you have to ask for any money from surveys to be made available and some cashback is now well overdue.

chuckley

waiting for aug transactions but use TCB more so unsure if this is normal for quidco now.

they lost the bar when they removed shop check in on the app.

skid112

Have actually asked for the payments, I know they changed their system and stopped automated payments as the 'members' asked for it. I have received the payment today, which was requested on the 10th but an amount which did show yesterday as payable has now disappeared.
Hey ho live chat again

Thanks

pollypenny

Quidco muddled up one of my payments. It showed £15 odd available, but when I claimed it disappeared.

Then £7.50 showed as available. A tracked figure had been put on, then taken off. Got fed up, but I suppose every penny helps, eh?

gollum007

I posted this in the last thread, but repeated payment 'problems' and systems issues stink of cashflow issues.

I'm steering well clear for any new cashback.

-Gollum

visidigi

gollum007 wrote: »

I posted this in the last thread, but repeated payment 'problems' and systems issues stink of cashflow issues.

I'm steering well clear for any new cashback.

-Gollum

errrm

Quidco is owned by the same people who own hotukdeals.

Unlikely to be the reason...

At the same time I am having epic problems with my account - things dating back to September and money payable one minute and missing the next.

They know about it, just don't know when they will get it fixed it seems...

gollum007

You're naive if you think that means anything

It's by no means unheard of for a large company to have cashflow issues, or for that matter to fall over completely, and TBQH the business model of the cashback sites is at best a risky one.
As far as I'm aware, Quidco's sources of earnings are these:
* Membership fees for premium.
* Incentives from retailers for X number of customers passed on. (I'm assuming for the purposes of this that they're passing on the full commission paid per transaction, but not necessarily any volume based bonuses)
* Clicks from ads on site.
* Selling profile data (I.E. Customer Y clicks on these retailers, hence other people in this demographic are likely to do the same)

On the other hand, we have outlay:
* Staff costs. (Payments don't make themselves, plus people need to negotiate with advertisers etc.)
* Server hosting costs- For someone like Quidco & Hotukdeals, these will be astronomical.
* Office/ property rental costs.

Even if we include Hotukdeals in this, all it takes is for one or two major advertisers to pay late or not at all, and IMHO their business model is well and truly on the rocks.
Advertising/ clickthroughs don't pay a massive profit!

Over the years I've been about, I've seen plenty of smaller cashback/ surveys/ points sites hit the rocks, and it wouldn't surprise me one bit for the same to happen to Quidco.

Again, I'll say treat with caution, and don't treat cashback as *anything* other than a bonus until and unless it's in your account

-Gollum