packaged HBOS ultimate reward account

stcyrus

i have had a look at the informatiuon provided with my HBOS ultimate reward account .I see that when i opened the account part of the monthly charges was for card protection ppolicy up to £75,000 for fraud after the card was reported missing .
My question is does the inclusion of card protection insurance that has been ajudged to be unlawfull mean that the packaged account was technicaly missold as part of the package of insurances i.e the card protection policy was of no use .
regards

Nasqueron

In short, no

For one it was not unlawful, it is a civil matter, no laws have been broken - at the time it was sold the card protection policies hadn't been subject to any sort of review, you can't really retrospectively make that charge.

I am not sure which scheme Halifax used as I had that sort of card protection as a paid for option (was about £30 for 3 years iirc) offered when I got my first credit card with them and I know it was on the Halifax ultimate rewards one as I had cards registered on there but it doesn't seem to have been on the CPP or Sentinel refunds scheme.

stcyrus

thanks Nasqueron for your reply .Not sure either who the card protection was with .My position is that it was miss sold as the Halifax bank of scotland would have known that the "benefit" they had included as part of the packaged insurances was all ready covered.
therefore the one of the insurances within the package was never going to be of use and therefore was missold .
thats the way i see it but would welcome other views
regards

Nasqueron

stcyrus wrote: »

thanks Nasqueron for your reply .Not sure either who the card protection was with .My position is that it was miss sold as the Halifax bank of scotland would have known that the "benefit" they had included as part of the packaged insurances was all ready covered.
therefore the one of the insurances within the package was never going to be of use and therefore was missold .
thats the way i see it but would welcome other views
regards

The problem is you're taking the "rules" as they are now, and applying them to a situation where these were not in force - it is like you driving at 40mph in a 40mph zone, the council changing it to 30mph and then sending you a speeding ticket.

You can complain about the packaged account (and may get a refund if they auto-pay if the amount is low) and can use that reason as part of it, just don't use stuff like "unlawful" and make sure you didn't use any of the account features or they may bounce it