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santander bacs late payment or none
gunners71uk
Posts: 4 Newbie
hi my wife has not been paid due friday 13nov checked accountant all been done correct phoned santander they said they had no problems but other santander customers had same problem re the accountants /paying in to bank bookwise said no one seems to be owning up and my wifes wages are in the air somewhere we have rent etc to pay as she gets paid monthly very upset
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Comments
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It's a matter for your wife's employer to investigate and resolve, not sure where accountants fit in or is she employed by a firm of accountants?0
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That's the longest sentence I have ever seen that has no commas, no capital letters, no full stops,
It was very, very hard to read.make the most of it, we are only here for the weekend.
and we will never, ever return.0 -
My wife is empoyed by a care home,but its there accountants who deal with the payments. It is still not in today, dont know what santander has done with it ? must be in a holding account ? .0
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If money goes through the BACS system and for some reason does not match up to an account then yes it may go to a holding account but in my experience it was returned to the actual paying account shortly after.
The onus here falls onto the employer and not the bank as they have a responsibility to pay wages due and if they are not credited to an account they have a duty of care to resolve the issue, She needs to take this up with her employer directly.0 -
That's the longest sentence I have ever seen that has no commas, no capital letters, no full stops,
It was very, very hard to read.
I like how you probably thought about writing 'no punctuation', but corrected youself to be more factually correct when you re-read the post and spotted the random '/' in there :beer:0 -
it seems the reference number was not completed which seems strange as its all the same details for the last several years ! surely the details are not manually put in in this day and age every time ?. thankyou for your help and advice
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What date did the accountants say they submitted the payments?I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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gunners71uk wrote: »fri 13 november bacs
In which case, they left it late and its not a surprise. It can take 3-5 days for the money to arrive after they submit it if it doesnt use the faster payments method.
Employers normally submit in advance of the date to ensure the correct payment date is used.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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