Agent trying to charge for work without consent

theartfullodger

They are just going through the motions...

mrginge

Sounds like a load of crap to me.

eddddy

ukjon77 wrote: »

If they can authorise, they're trying to charge us £200 for replacing a toilet seat. I'm going to request a receipt for the cost of the seat from the contractor (if I can ever get hold of him). What can I do about extortionate charges as it clearly is not a £200 job...?

Perhaps,
- ask for a copy of the contractor's invoice

- ask why the agent paid such a high price for such a small job

- ask if the letting agent or their employees have any connection with the contractor
(e.g. does the owner of the letting agents also own the contractor?)

- ask if the letting agent receives a referral fee or other payments from the contractor
(e.g. does the agent get a £100 fee for giving them the job?)

Guest101

alexjonsson wrote: »

I'm surprised a contractor was engaged to replace a toilet seat. If the tenant broke it, then surely they would have to replace it or have the amount taken from their deposit at the end?

As a tenant, I'd be embarrassed to ask my landlord (or their agent) to replace a toilet seat!

Depends how it broke. Toilet seats, like everything still have a shelf life. - Just longer than most.

[Deleted User]

lol, I had what seemed to be a white good quality toilet seat here when I moved in.

When I cleaned it (as you do) the white came off! It was paint.

Was replaced very quickly.