Transferring from DLA to PIP - phone call?

moochie

Hello

Im sorry if this has been asked before, i couldn't find an answer when i looked.

My transfer from DLA to PIP is imminent, can anyone please advise what happens when i receive my 'invitation' to apply letter?

I've heard that when you receive the letter you have to ring them and they ask all sorts of questions over the phone before you even get anywhere near a paper form - is this true and if so is there any option to not speak to them, I simply cannot use a phone due to mental health issues and i am terrified already.

Is it also true that they will use information from my current DLA claim (High/High 'indefinite') to assist with their decision?

Thanks for any answers, they will be much appreciated

poppy12345

Yes you'll recieve a letter asking you to apply. Simply ring them to start your application off. They do ask questions but all they really ask is your name, date of birth, address, bank details and maybe what's wrong with you. Nothing at all to worry about. They'll then send you the forms. I've heard they sometimes do use the info from DLA BUT DLA and PIP are completely different. I wouldn't risk them using that info. Gather your own evidence it's safer. Get as much as possible. Letters from consultants, someone who knows you well, or even a daiary written by yourself. Appointments letters really aren't any help as evidence. Don't rely on them contacting doctors, consultants because they mostly don't. The more evidence the better. Remember never to send originals, always copies and send recorded delivery. Once they recieve everything they decide if they need more info or not, if they do they send you for a face to face assessment. From that they'll make their decision. Plenty of advice and info available online if you just google PIP assessment. Good luck.

Diary

You don't have to phone you can request to do it in writing, the PIP initial contact form. This is not well known as the DWP say its quicker not to do this. You can also get someone to phone on your behalf although you would have to be there when they did it.
I did the initial PIP claim for my husband he literally just had to say 'yes' once with regard to me speaking on his behalf and then I took the rest of the call.

Roxy07

Do you have a personal assistant? if you do get them to speak on the phone for you and if you need to attend face-to-face take them with you to speak on your behalf.

Roxy07

poppy12345 wrote: »

Yes you'll recieve a letter asking you to apply. Simply ring them to start your application off. They do ask questions but all they really ask is your name, date of birth, address, bank details and maybe what's wrong with you. Nothing at all to worry about. They'll then send you the forms. I've heard they sometimes do use the info from DLA BUT DLA and PIP are completely different. I wouldn't risk them using that info. Gather your own evidence it's safer. Get as much as possible. Letters from consultants, someone who knows you well, or even a daiary written by yourself. Appointments letters really aren't any help as evidence. Don't rely on them contacting doctors, consultants because they mostly don't. The more evidence the better. Remember never to send originals, always copies and send recorded delivery. Once they recieve everything they decide if they need more info or not, if they do they send you for a face to face assessment. From that they'll make their decision. Plenty of advice and info available online if you just google PIP assessment. Good luck.

That sounds awful ! "so, what is wrong with you?" I'd feel absolutely horrified if they said that !

You can't help how you was born. We are all different for a reason..

poppy12345

Roxy07 wrote: »

That sounds awful ! "so, what is wrong with you?" I'd feel absolutely horrified if they said that !

You can't help how you was born. We are all different for a reason..

In other words they ask what's the name of your condition. I can only tell you what they asked me and other stories i've read. I know we're all different but this is the proccess DWP use when starting your PIP claim off....A question was asked ...i simply answered it.........

ab1982

Roxy07 wrote: »

That sounds awful ! "so, what is wrong with you?" I'd feel absolutely horrified if they said that !

You can't help how you was born. We are all different for a reason..

We are all different and that's great but surely part of claiming disability benefits is you need to at some point indicate what the disability is.

brenda10

moochie wrote: »

Hello

Im sorry if this has been asked before, i couldn't find an answer when i looked.

My transfer from DLA to PIP is imminent, can anyone please advise what happens when i receive my 'invitation' to apply letter?

I've heard that when you receive the letter you have to ring them and they ask all sorts of questions over the phone before you even get anywhere near a paper form - is this true and if so is there any option to not speak to them, I simply cannot use a phone due to mental health issues and i am terrified already.

Is it also true that they will use information from my current DLA claim (High/High 'indefinite') to assist with their decision?

Thanks for any answers, they will be much appreciated

Sign up and login-the help will be invaluable, what a friendly helpful bunch of people in the same situation as you. Good Luck.
http://www.dwpexamination.org/

GlasweJen

I just did this call the other day, all they asked was name, NIN, DOB, address, bank details and they read out a statement for me to agree with (declare that I'm the claimant, entitled to claim in the UK). They said at the start of the call it would take 15 to 20 mins but it just took 10 mins

moochie

Hello!
wow, thankyou all so much for your kind and helpful replies! Its great to know that i can get someone to speak for me, and to know what they ask, its a great relief. Thanks brenda10 for the link, i'll check it out

I hope they don't ask whats wrong with me, whoever i get to ring for me will be there for a while :rotfl:

Thankyou all so much again, you are a lovely bunch!

GlasweJen

If they ask what's wrong just say "I'm disabled" but I don't see why they should.

Also I was asked if I want my DLA file merged into my PIP file, I'm not sure what it meant so I said yes.