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Halifax Insurance

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Comments

  • Yes I paid annually by credit or debit card.

    I told them my current address on the phone at least twice as well as in the letter. If the complaints department can't even get my address right I am not optomistic about them resolving the problem!


    I will update this thread when I hear from Halifax again.
  • Hope you get it sorted
  • Well I had a phone call on Thursday (exactly 28 days after they received my complaint letter).

    They are sending my refund by BACS so I should see it in my bank account on Monday or Tuesday. They are also giving me £30 in recognition of the inconvenience I've suffered. That cheque arrived this morning (dunno why they can't BACS that:rolleyes:).

    I suppose it was worth the hassle to 'earn' thirty quid :D
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