We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Refund of account balance after switch.?
makeitstop
Posts: 295 Forumite
in Energy
Hi all,
What's the general timescale for refunds to be completed when there is a balance owing to the customer after switching to another energy provider.?
Is this a variable thing or is there is more or less accepted timeframe.?
To add..... I have gone from First Utility to Sainsbury's Energy.
What's the general timescale for refunds to be completed when there is a balance owing to the customer after switching to another energy provider.?
Is this a variable thing or is there is more or less accepted timeframe.?
To add..... I have gone from First Utility to Sainsbury's Energy.
0
Comments
-
Variable time frame really .
FU between now and eternity or later .0 -
Switch date to final bill should be a maximum of 6 weeks. If this doesn't happen or you don't get any refund straight away after that raise a formal complaint.IT Consultant in the utilities industry specialising in the retail electricity market.
4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.8K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards