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Refund of account balance after switch.?
makeitstop
Posts: 295 Forumite
in Energy
Hi all,
What's the general timescale for refunds to be completed when there is a balance owing to the customer after switching to another energy provider.?
Is this a variable thing or is there is more or less accepted timeframe.?
To add..... I have gone from First Utility to Sainsbury's Energy.
What's the general timescale for refunds to be completed when there is a balance owing to the customer after switching to another energy provider.?
Is this a variable thing or is there is more or less accepted timeframe.?
To add..... I have gone from First Utility to Sainsbury's Energy.
0
Comments
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Variable time frame really .
FU between now and eternity or later .0 -
Switch date to final bill should be a maximum of 6 weeks. If this doesn't happen or you don't get any refund straight away after that raise a formal complaint.IT Consultant in the utilities industry specialising in the retail electricity market.
4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).0
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