Everyone lost in the Ether II

WishI'dReadSooner

Damned Asda has taken my £25 of Bronze vouchers - even tho they said use before 10pm tonight! NOT happy! Has anyone ever got theirs back? It wasn't a glitchy shop just a good comparison. GRRRRR. Been on phone with foreign ' customer service' for an hour!

bubbs

aallank wrote: »

I was informed by SA today that any APG over £3 needs to be authorised by a Supervisor - how true that is - who knows :rotfl:

I used a manned till today £9.72 she just said thats a good one and bingo scanned forst time, in the till it went:D:T

tbw

Dormouse wrote: »

Fish didn't work for me just before 3pm

Onken still ok

4x Young's Gastro Lightly Dusted Seeded Cod Fillets (230G) £10.00 £8.00

This is the right fish, isn't it? Was my first time buying it too

Thats odd - my cod and a couple of Basa packs all worked well around 3.40pm.

Dizzy_Ditzy

A huge, massive HAPPY BIRTHDAY to TM and Silvercar. I hope you're both having proper fab days :beer:

Anon

WishI'dReadSooner wrote: »

Damned Asda has taken my £25 of Bronze vouchers - even tho they said use before 10pm tonight! NOT happy! Has anyone ever got theirs back? It wasn't a glitchy shop just a good comparison. GRRRRR. Been on phone with foreign ' customer service' for an hour!

If it wasn't a glitchy shop (and no vouchers recently from glitchy shop) phone up or use their online chat to complain.

This happened to me a earlier this year, most annoying when you are following what their system says (ie ordering before 10pm).

Anon

Anon

Savvybuyer wrote: »

"Problems" could be all those problems they're having with the scanning though, as they can't work out which barcodes they ought to be scanning. My store now has this new system. I had one yesterday - they did one of the vouchers correctly (appearing on the receipt as "APG") but the other - "MANUF. COUPON" - needed a supervisor override. There's three barcodes to choose from - two on each voucher and one on the original receipt. They keep scanning each of the two on the vouchers themselves - tills come up "scan other barcode" and that's what they think it means. I think they should be scanning one of the voucher barcodes (though I don't know which one) and the original receipt. SA yesterday apparently - I didn't do the shop - was asking one of her colleagues whether she needed to keep the voucher or throw it away. I don't know what training, if any, any of the staff have had. One of them said none of the vouchers scanned at all - supervisor insisted it was the way the voucher was printed. As I said to SA, they do not get the point: none of the vouchers scan. Unless it is that they are scanning the wrong two barcodes, which is probably the case (since no-one appears to have been told what they should be scanning). Introduce a new system and tell none of the staff. Sounds about right.

I would not be surprised at all if your SA has simply got the wrong end of the stick and by "A are not accepting them" simply means that that store isn't accepting them, because they simply can't work out how to scan them (and doubtless it's causing queues at checkouts as frustrated staff and customers wait around for supervisors to come and override on every voucher).

Correct order stated on here is scan the bottom barcode (ie the one that does not have the voucher value in it) and then the receipt. Only those two required if I have understood correctly.

A shame that this hasn't been communicated to their staff ...

Anon

henlans

bubbs wrote: »

I used a manned till today £9.72 she just said thats a good one and bingo scanned forst time, in the till it went:D:T

I do like using the SS with these.. because I can walk away with the voucher and the reciept. so it makes keeping a record much better now.

nerfdad

WishI'dReadSooner wrote: »

Damned Asda has taken my £25 of Bronze vouchers - even tho they said use before 10pm tonight! NOT happy! Has anyone ever got theirs back? It wasn't a glitchy shop just a good comparison. GRRRRR. Been on phone with foreign ' customer service' for an hour!

My vouchers are never in my account longer than a few days:cool:

calmspirit

Evening Nutters :D:D

Happy Birthday (sorry late) FC :A

Happy Burpday TM hope you had a great day - what a lovely surprise from Mr T you really must use it for everyday:D

Silvercar - Happy Birthday to you too xxx

Sorry if missed anyone

Popped to T cash machine on way home, same pictures of the roast potatoes but instead of a money off coupon it now just says 'Buy some ' :rotfl::rotfl: yeah right

picked up an airwick difuser thingy yesterday using the coupon and roast potatoes making it £2 ....summer one......it smells lovely so i might use my coupons after all Got a colour changing candle today same fragrance - might stock up on these!

Pay day soon - most of it will cover current overdraft - really not looking forward to xmas this year but thinking of gift baskets as gifts will be my first attempt so will be on here looking for items to go in them.

How lovely to see some old elite posting (no not referring to you nanny! edit: I mean its lovely to see you around too.....ah you know what I mean lol) and of course the regulars who always make me welcome when I return - I never really stray very far from you all

henlans

nerfdad wrote: »

My vouchers are never in my account longer than a few days:cool:

As soon as they hit my account I use them right away.. I have a C&C drive each week.. "*" per store.. "*" stores :eek::eek: