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Capital one home owner loans!
CRAZY:HORSE_2
Posts: 57 Forumite
In the past I had a secured loan on my mortgage which was brokered by Capital one home owner loans. I am currently trying to complain to these people but I do not know if they are still trading. Are they part of Capital one and can I put my complaint to them or would I have to complain to the under writer?
Any information would be appreciated.
Many thanks
Any information would be appreciated.
Many thanks
0
Comments
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What is the complaint about, is it PPI? Capital one Home owner Loans were a division of Capital One (they closed it around 2007.)0
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Sorry it was mortgage payment protection insurance !
So are Capital one responsible or the under writers Cigna insurance?
Cheers0 -
If your complaint is about the sale of the policy you approach the seller which would be Capital One unless you got the loan through a broker.
If your complaint is about a claim you approach the insurer.0 -
The broker for the loans was capital one home owner loans, so do I forward the complaint to capital one or the under writer cigna insurance?0
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Post 4 explains this clearly enough.0
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Not really! The company who sold me the policy capital one home owner loans are no longer trading, so I need to know if I approach capital one or the underwriters!0
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Try phoning CAPITAL 1 first, see what they say.0
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It still exists.
Its registered office is Trent House, Station Street, Nottingham, NG2 3HX.
Why are you complaining?0 -
The complaint is about mppi paid up front as a premium on top of the loan
Thanks for the advice0 -
That would be a potentially valid reason.0
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