My P.C will not let me log onto a secure server e.g my ebay

paulie558

Got through to Customer services.They"are not aware" of problems but will do some sort of test on my line in the next hour.If that doesnt work they told me to ring tech support.If I have to ring them and find it's their problem I will be asking for a refund of the 50p a minute charge.
Please try ringing customer services(0870 number but should be free from talk talk landline)The more that ring them,the more they may do something about it.

Peakma

My partner rang talk talk and they confimed that the problem was at thier end, and they were trying to sort it out.t all seems to be working now.But it's annoying all the unnessecary messing about and panicing I had to do yesterday, and the inconvenience of not being able to bid, or do the tesco shop.
Does it cost 50p a min to ring talk talk, or is that just a figure to compensate your time?Are you looking to be compensated , Im nt sure if I should be, I guess thiers little hope.

paulie558

Could'nt even get through to tech help last night.Went back to customer service who informed me I am classed as a medium user,this is why I am being locked out of my radio webstream,all 64kb of it.I think the secure webpage problem was a seperate issue,as I managed to access these pages long before they allowed me to listen to the webstream last night.
I've started another thread on the internet access board,as I think this is a problem with Talk Talk's company policy rather than a technical issue.
That thread may move to the vent board if it carries on.