Boiler Insurance Renewal - Homeserve

Pete129_2

Hi All, i have just been in discussion with Homeserve about renewing my insurance later in December and asked what i will be charged. I did mention that there is a current offer on Uswitch by Homeserve for new customers that is far better than what i am paying now as a loyal customer!! Interesting that they could not advise any renewal costs until nearer my policy renewal date in December (why not??). Bearing in mind if i don't start checking options now i may well loose out because some suppliers have a 30 day cool off period, so by waiting i reduce my options to move supplier. I think this is just a crafty tactic suppliers like Homeserve use to reduce your options at renewal time. As we all know there is no benefit from being loyal to any supplier, so i shall be voting with my feet as we say,
Pete

jem16

Pete129 wrote: »

Bearing in mind if i don't start checking options now i may well loose out because some suppliers have a 30 day cool off period, so by waiting i reduce my options to move supplier.

How does it reduce your options? If you don't want to renew you simply tell them that - there is no 30 day period.

If you're referring to a new provider not giving cover in the first 30 days, then you can't avoid that if you move.

HomeServe_company_representative

Good afternoon Pete,

We appreciate you providing this feedback. We do send out your renewal documents in advance of your renewal date, allowing you the chance to review your options and make a decision. With HomeServe there isn’t a cancellation notice period that we require. While we absolutely want to keep you as a Customer, you are free to cancel your policy at any time if you wish to. To this end, I can assure you that we do not reduce your renewal options. Also, you are right that we offer new Customers an introductory offer for the first year, equally we believe that the price we charge existing Customers represents very good value for the service they receive. We would love to discuss this further with you through whatever channel works for you. If you want to email us, we are at [EMAIL="heretohelp@homeserve.com"]heretohelp@homeserve.com[/EMAIL] or you can call us on 0800 247 999 and we’ll be happy to assist you further.
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Kind Regards,
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Alice</SPAN>
Here To Help

The_Last_Username

My MIL just changed to Corgi Homeplan after a similar experience.
She received an "Offer leaflet" through her door and (not being computer-savvy) asked me to see what Corgi were like and "check them out".
The reviews tbh are pretty good.
Her decision was further influenced by a two-year fixed pricing scheme.
:money: