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Barclaycard retentions for "loyal customers", £50 credit when u call to close account

I have a Barclaycard which I haven't used for some time since the cashback rate dropped on the VISA card.

I rang them to cancel and was offered £20 to keep it open, I refused and after taking my details to close the account the advisor then increased the incentive to £30. I said I'd keep it open for £50 and he checked with a supervisor and got it done.

Not sure if it will apply to everyone, he was emphasising that I am a loyal customer, with them for over ten years etc.

Good luck!

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Yes, they've been doing this for 2-3 years now.
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I had two lots of (from memory £50) bribes to keep the account open, but a third attempt resulted in them calling my bluff and closing it.
  • I've contacted then in the past week and they offered me £20 and an apr reduction to 15.9%apr for the life of the card. Other half rang and they gave her £50.

    Worth a try even if you dont want to leave haha
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