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Hotel Booking Rip Off
jasondhare
Posts: 1 Newbie
As if financial life isn't bad enough, I booked a hotel room, with Laterooms then had to cancel, I cancelled using the link on the booking email they sent me. When i received my credit card statement they had charged me the full amount, it seems that even though their system told me the booking had been cancelled it hadn't happened & because their system hadn't sent me an email to confirm the cancellation I had not cancelled. I have written to them & await their reply. Any advice??
Thanks
Jason
Thanks
Jason
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Comments
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Was the booking actually refundable?Gone ... or have I?0
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Check out: Consumer rights: how to make 'em play fair
The Distance Selling Regulations may provide some kind of comeback, but I'm not sure...
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The Distance Selling Regs do not cover travel bookings!Gone ... or have I?0
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Ah really?The Distance Selling Regs do not cover travel bookings! I didn't know that. I thought anything bought where you're not on the business premises would be covered...
EDIT - Distance Selling Regulations & Exceptions to the regulations :whistle:
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