Train ticket refund?

edited 30 November -1 at 1:00AM in Reclaiming Mortgage Fees, Council Tax, etc
3 replies 1K views
hailshamhailsham Forumite
24 Posts
If a railway season ticket is accidentally left at home, so I have to buy a day return, am I entitled to a refund of the day return cost on production of the season ticket?


  • London50London50 Forumite
    1.9K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    I would say no as it was not the fault of the rail company that you forgot your season ticket. A lesson learned I think.
  • Ebe_ScroogeEbe_Scrooge Forumite
    5.5K Posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    No, you're not entitled to a refund. You could ask in the hope that they may give you something as a goodwill gesture. However, how do they know that you didn't used your season ticket, and the day ticket belonged to someone else ? Ultimately it was your error, so unfortunately you'll have to take it on the chin.
    I may not know much about art, but I know what I like.
  • GRMGRM Forumite
    645 Posts
    Part of the Furniture 500 Posts Combo Breaker
    I've done it before. East Midlands Trains allow you to forget twice in a 12 month period - there is a form available at ticket offices that is sent to Head Office and eventually a refund cheque arrives.

    With a day return costing £118.50 it's a welcome offer. Not sure it is documented anywhere.
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